Customer Feedback
Reviewed 2 months ago
Communication from start to finish was brilliant.
We couldnโt arrive the first day due to the weather but the company were really helpful.
We had a really lovely stay. The caravan was beautiful and clean. My children enjoyed the themed bedding. Everything you needed was there apart from towels. There was no information stated to take your own so we ended up having a trip to Morrisons to buy some so maybe that should be outlined somewhere. I read back on the information and there was nothing noted.
The main bed could do with a protector as it felt a little uncomfortable but we slept ok. The single beds were very comfy.
I would definitely return to Berwick. The site and the beaches were lovely.
Reviewed 2 months ago
We enjoyed the caravan and the park. There was plenty to do with kids and the location was great as it was close to the beach yet only a 5 minute walk to the complex.
The caravan was clean and a good size for us (2 adults, 2 children and a baby). Minor issues that the shower settings did not seem to change the temp and had to be done via the boiler, along with door latches need replacing. However overall it was very good and I would highly reccomend.
Facilities at the park are great with helpful friendly staff. Live lounge provides good entertainment for kids and there are plenty of additional activities that can be booked at a cost. We did not rate the food too highly in the on site restaurant.
Overall great holiday and caravan!
Reviewed 2 months ago
The caravan was spotless when we arrived. It was a lovely modern caravan with nice decoration. We enjoyed chilling out on the decking on an evening and watching the sea to and fro.
We enjoyed many a film-night with the kids, lounging on the comfy sofa.
The beds were very comfortable.
The caravan has a beautiful view of the sea. It is only a 2 minute walk from the Facilities and shop.
The parking was very accessible.
The children loved the daily creative activities provided by Haven, the pottery, sand bottles, sand art, den making, grass heads and sun catchers. They also really enjoyed the outdoor sporting activities such as Bungie and Segway.
We all enjoyed a couple of swims in the swimming pool and the outside pool.
It has been a brilliant stay and we're missing it already.
Reviewed 2 months ago
Beautiful caravan. Immaculate and very comfortable with anazing views. Will definitely be back.
Reviewed 2 months ago
We stayed here for a full week recently, absolutely stunning caravan, best we've had by far!!, the outside decking is massive, and with views right across the sea....really loved the inside as well, its different to usual caravans, the 2 single bedrooms are at one side, and the double ensuite is at the other side, with open plan kitchen and livingroom in the middle....absolutely brilliant, will definitely be back here, thankyou for making our holiday fantastic!!. ๐
Reviewed 2 months ago
Inside caravan was spotless. Good to have patio doors with outside decking and was close to entertainment.
Reviewed 2 months ago
Been to Berwick a good few times now o er the last few years. Family of 4, and we've stayed with Haven themselves until we found this company which have many caravans on the site. Nothing wrong with the Haven caravans but if you want a caravan that has all the little home comforts then I'd be booking one from here. The vans are owned by someone else who also love the place and have everything and more to make your stay that little bit more special with things like wifi, sound bar, games, dvd player, all the cleaning stuff you would need and condiments that you would normally have to take with you or purchase in the shop. Our first van even had a coffee machine (19 Eskdale Way).
We will definitely stay again with Berwick Caravan Hires and now other family members use them ๐๐
Reviewed 2 months ago
We have had a fabulous stay at 24 Kielder Court. The caravan is positioned well on site, handy for everything and has everything you need, as well as very comfy beds. Highly recommend and would most definitely book again. Booking through BCH was as always easy and there very reliable.
Reviewed 2 months ago
A would recommend this caravan person as a have only hade 2 caravans of this lady and the both of them where really clean today and lovely and now if am ever booking a caravan a will do it throw this the kids loved it aswell as thsy hade the beach near buy aswell a will go back every summer and more if a can thanks for letting us stay st your van
Reviewed 2 months ago
Just returned from a lovely holiday down to this caravan. It's a lovely caravan with everything you could need. The views are stunning ๐ over the sea was lovely waking up to the sound of the water. The site is really lovely not too big but not too small and it's spotless very clean and tidy would defo recommend this caravan and this site to future guests ๐