Customer Feedback
Reviewed 11 months ago
We had the most amazing stay at 53 the cheviots, just left today! Caravan is situated right near everything you possibly need park, beach, complex, shop and amusements! The caravan itself was absolutely beautiful and clean! Communication was great between the owners and myself, already booked for next summer thank you ☺️
Reviewed 11 months ago
We had the most amazing time staying at 9 sea view. The views are incredible and just a short walk to the beach and facilities.
We did have a few issues with things out of anyone’s control which were sorted within 15 mins. However this didn’t impact on our stay but reassured us that we were in good hands with anything that we needed.
Thankyou again for our lovely break. We are already looking forward to coming back next year.
Reviewed 11 months ago
Just returned from a fantastic stay . Caravan was impeccable with everything you needed . Location was beautiful we watched the sun rise and set over the sea and was lucky enough to see the red moon . The facilities in the park its self was amazing and kept my children happy and safe . Already planning our return date .
Reviewed 11 months ago
I booked last minute after a very stressful & worrying week with family.
Communication was amazing.
Caravan was lovely & spacious, outdoor decking & seating.
perfect for us as we like to sit outside & relax.
The area was very peacful & quiet.
We are frequent visitors to berwick each year, we try to come atleast twice.
Unfortunately less than 24 hours in my little boy had an accident while attending something which required hospital treatment, the team booked with here truly could not of showed more care & compassion.
Knowing I was alone, I was offered support at hospital or the caravan. And they even checked up via message at a later point.
Honestly this spoke for it's self!!
Thanks to you all!! We will absolutely now be using them for our future bookings, thank you so much ! :)
See you again soon !
Reviewed 11 months ago
I took my 2 little ones with ASD and SEMH to this caravan not knowing what to expect, I’ve booked many private ones over the last year since we started our caravan holiday and this was beautiful.. so cosy... The main thing I liked was when I first got there and switched on main tv there was no hassle connecting WiFi etc.. my son who’s 5 asd and non verbal, also severe epilepsy doesn’t sleep past 3-4 hours at most maybe at home. Friends have even commented on the difference since Robbie entered this caravan it was like he was at ease. He loved the decking and had his own little pool out there. I did have to move a few of the beautiful flower vases on decking to underneath as Robbie would break them :( truly is a beautiful place to stay and I left them a little gift to maybe hang up.. they had a PlayStation , many board games. Bats and balls:.. everything was spotless when arrived. I wish I could commit a video to show people the extent of what these owners have gone To. Not sure if I was meant to use anything that was in caravan as never had one with everything like that. If ran short of washing up liquid there was some there. A coffee machine. Air fryer. Bluetooth speaker. Outside furniture and egg chair. Only thing I missed was plastic plates / bowls/ cups as son with asd can’t use the usual plates arc. And would prefer main tv on wall as he kept on wanting to touch but being such a nice smart tv I worried he would break. Sorry for long review but I couldn’t recommend this caravan Or dean enough. Perfect from start to finish after a friend recommended them.
P.s.. forgot to add. The extra toys like fidgets, bats and balls etc are something you didn’t need to add BUT you did, thinking of the bairns who come to stay.. so I’m truly grateful xx
Reviewed 11 months ago
We stayed Friday-Monday , nice and clean and great location. Very modern and close to the entertainment centre. TV in all bedrooms. Would definitely recommend.
Reviewed 11 months ago
Great location, lovely clean caravan. Wifi and smart tv kept the kids entertained when we were in. Thank you
Reviewed 11 months ago
Just home from a 3 night stay at this caravan. The caravan was very clean and had everything we needed. The location was fantastic, lovely and quiet and perfect to relax. The nearby beach was gorgeous and my two children loved it. We didn’t really use the haven facilities as we prefer to just enjoy the location and that we did. Highly recommend for families looking for a break away to relax.
Berwick caravan hires were so kind and got us a travel cot when I realised my daughter was still too small for a proper bed. Made a huge difference to our evenings and we were very greatful.
We will be back. Lindsay, Chris Angus and Rowan stark
Reviewed 1 year ago
Communication from start to finish was brilliant.
We couldn’t arrive the first day due to the weather but the company were really helpful.
We had a really lovely stay. The caravan was beautiful and clean. My children enjoyed the themed bedding. Everything you needed was there apart from towels. There was no information stated to take your own so we ended up having a trip to Morrisons to buy some so maybe that should be outlined somewhere. I read back on the information and there was nothing noted.
The main bed could do with a protector as it felt a little uncomfortable but we slept ok. The single beds were very comfy.
I would definitely return to Berwick. The site and the beaches were lovely.
Reviewed 1 year ago
We enjoyed the caravan and the park. There was plenty to do with kids and the location was great as it was close to the beach yet only a 5 minute walk to the complex.
The caravan was clean and a good size for us (2 adults, 2 children and a baby). Minor issues that the shower settings did not seem to change the temp and had to be done via the boiler, along with door latches need replacing. However overall it was very good and I would highly reccomend.
Facilities at the park are great with helpful friendly staff. Live lounge provides good entertainment for kids and there are plenty of additional activities that can be booked at a cost. We did not rate the food too highly in the on site restaurant.
Overall great holiday and caravan!